You can check in from 14:00 until 23:00 and check out until 11:30.

Of course not, you will not be charged for any services that you have not received yet. Cancellation is possible at any time.

Yes, we have a public wi-fi accessible in all the rooms of the hotel.

No, we do not offer a city guide, but you will receive a booklet of lucerne with the most famous monuments that includes all the information you need. 

You must be 18 years old or have written approval signed by a parent or guardian.

Yes, if your room is not ready yet you can store it at the bar near the reception.

yes, but we will charge it only after your stay.

Yes, but only in the Regina Bar, in front of the hotel entrance or on the top floor balcony.

Yes, you can ask for them by the reservation or at your arrival.